Eargo Hearing Aids

Eargo Hearing Aids Review

The Hearing Health Foundation says 20 percent of Americans over the age of 12 have some degree of hearing difficulty, and that number increases to 50 percent of individuals over age 75. Thanks to the 2017 FDA Reauthorization Act, you can buy Eargo hearing aids without a prescription, but the company does not produce models for profound hearing loss. If you’re not sure what type of hearing aids would work best for you, read our Hearing Aid Buyer’s Guide for tips. Eargo hearing aids are among the most effective and affordable models available, with the company selling directly to consumers to keep costs low.

Pros
  • Includes support from licensed hearing professionals
  • Payment plans as low as $70 per month
  • Pricing can be 50% less than traditional hearing aids
  • Completely rechargeable

Cons
  • No models for profound hearing loss
  • Batteries are rechargeable, but not replaceable

Eargo Hearing Aids Features

Eargo hearing aids are designed to promote an active, comfortable, and social lifestyle with the latest in hearing aid technology. People are often embarrassed by the prospect of using a hearing aid, but Eargo’s discreet design means they are barely visible. Price can be a barrier to buying hearing aids as well, but Eargo hearing aids are often more affordable than expected.

  • Eargo’s barely-there design fits comfortably into your ear canal and is nearly invisible, so no one knows you are wearing a hearing aid.
  • Eargo hearing aids offer four sound profiles to cover a range of mild to severe high frequency hearing loss , and you only need to tap on your ear to switch profiles. Eargo will remember your preferred profile, so you don’t have to keep resetting the hearing aids with each use.
  • Unlike behind-the-ear devices that amplify sounds coming from behind you, Eargo hearing aids amplify sounds in front of you.

How Eargo Hearing Aids are Designed

Eargo manufactures in-the-ear hearing aids with soft silicone instead of rigid plastic, which makes for a much more comfortable fit while being nearly invisible to others. The open fit design blends the higher frequencies amplified by the hearing aid with ambient lower sound frequencies to provide a richer hearing experience.

eargo hearing aids

Source: Eargo

Eargo’s Flexi Dome fits inside the ear to help the hearing aids stay in place. Flexi Fibers or Flexi Palms are flexible silicone flanges located behind the dome. They are designed to keep the hearing aid even more secure while remaining breathable. Flexi Palms were developed more recently and feature a flatter design to better adjust to movements in the ear canal, although you can still buy Flexi Fibers.

Eargo hearing aids have four sound profiles. To switch profiles, tap on the hearing aid twice. One model even allows you to fine-tune the hearing profile.

To charge Eargo hearing aids, place them in the included case, which also functions as the device’s charger. A fully-charged case can power your hearing aids for a week.

Eargo Hearing Aid Models

Eargo offers four hearing aid models. Depending on your level of hearing loss and budget, you can select from the Eargo Max, Eargo Neo Hifi, Eargo 5, or The New Eargo 6. All hearing aid models come with both left and right hearing aids, a charger case, charging cord, replacement Flexi Fibers or Flexi Palms, wax guard, and a cleaning brush. The hearing aids are labeled to quickly determine which device is for the left or right ear, but they are technically interchangeable.

Eargo hearing aids come with a one- or two-year warranty.

  • The Eargo Max, honored as one of Time’s Best Inventions in 2018, is Eargo’s mid-level hearing aid. The Eargo Max features improved amplification, dynamic feedback reduction, and active noise cancellation. These hearing aids come standard with Flexi Fibers, but you can upgrade to Flexi Palms.
  • Eargo Neo Hifi hearing aids are Eargo’s latest model for 2020, featuring sophisticated wind noise reduction technology allowing for crisp and clear speech both inside and outside. Eargo Neo Hifi is a technologically advanced hearing aid designed with premium sound quality to impress audiophiles. Eargo Neo Hifi works with the Eargo mobile app to customize settings to match your preferences and lifestyle. The Eargo Neo comes with new 4 layer Flexi Palms for increased comfort and sound clarity.
  • Eargo 5 offers some of the best customizable sound quality within the smallest in-canal hearing device Eargo offers. Eargo 5 is made to get better over time with in-field upgrades. Eargo 5 uses Sound Match technology to provide custom tuning and hearing screenings without leaving your home. Tap the device to control sound with four presets, or fine-tune your hearing experience using the mobile app. Eargo 5 i is a medical-grade, FDA Class II exempt hearing device with a battery designed to last five years. The devices run continuously for up to 16 hours on a charge.
  • Eargo 6 is the latest hearing aid from Eargo. The latest model comes with Sound Adjust technology witch optimizes the soundscape based on your changing environment. Sound Adjust identifies foreground and background noise and works to reduce background noise. Eargo 6 is water resistant with a rating of IPX7, submerged in one meter of water for 30 minutes. The Varta Microbattery allow for up to 16 hours of runtime.
Compare Eargo Hearing Aids
Model Best For Custom Sound Profiles Price Monthly Cost
Eargo Max Mild to moderate high-frequency hearing loss No $1,500 $70/mo
Eargo Neo Hifi Mild to moderate high-frequency hearing loss Yes $2,500 $116/mo
Eargo 5 Mild to moderate high-frequency hearing loss Yes $2,950 $137/mo
Eargo 6 Mild to moderate high-frequency hearing loss Adaptive $2,950 $94/mo
Medical, First Responders, Teachers: 10% off Eargo 5 and Eargo Neo HiFi
Veterans, Active Military/Families: 20% off Eargo 5 and Eargo Neo HiFi Get $300 on Eargo 6 for a limited time.

How to Buy Eargo Hearing Aids

You can buy the four Eargo hearing aid models from the company website, and Eargo can also send you a pair of hearing aids to test before you make a buying decision. While the trial hearing aids can’t correct hearing, they let customers know how Eargo models look and feel in the ear. You can order from the site with confidence as Eargo provides either a 1 or 2year warranty depending on the model. If you have any problems ordering online or prefer to order over the phone, call the number on the website to speak to a representative.

Eargo hearing aids ship for free from the website.

Eargo Hearing Aids Cost

Depending on the model, two Eargo hearing aids cost from $1,500 to $2,950. You could easily pay that price for just one hearing aid from other manufacturers. Eargo offers a 20 percent discount to veterans and active military members.

Eargo accepts payments split between two credit or debit cards or from an HSA debit card. While Eargo does not submit claims to insurance, you can order over the phone if you have Care Credit. If you are having difficulty affording the cost of hearing aids, you can apply for financing on Eargo’s website without affecting your credit score. Financing terms are for 12 to 36 months with rates from interest-free to 29.99 percent.

Eargo Hearing Aids Complaints

The Better Business Bureau gives Eargo hearing aids an “A+” rating. ConsumersAdvocate rates the company 10 out of 10 stars and places Eargo at the number one position in their hearing aid review category. Eargo earned 4 out of 5 stars from HearingTracker, and PCMag notes the comfort and sound quality in their review. While many people are delighted with Eargo hearing aids, some customers experienced product failure soon after purchase or poor customer service when seeking support. Some consumers expressed frustration with irreplaceable batteries rendering the hearing aids useless when the cells would no longer charge.

Eargo Hearing Aids Q&A

  • Do I need a prescription to buy Eargo hearing aids?
    The Food & Drug Administration recommends you get your hearing screened by a physician before purchasing hearing aids, but you can buy from Eargo without a prescription or hearing exam. Eargo professionals will work with you or your doctor to ensure you receive suitable hearing aids. You can check your hearing online with Eargo’s clinically validated hearing check, on their website.

  • Can I buy replacement Eargo accessories?
    Yes, the Eargo website sells replacement chargers, Flexi Fibers, Flexi Palms, and wax guards.

  • How do I get help from Eargo?
    You can get assistance with Eargo hearing aids over the phone or via chat on the website. Licensed hearing professionals assist prospective or current customers and are qualified to address any concerns or answer questions. Eargo also has an online help center with more than 80 articles explaining how to order, use, care for, troubleshoot, or get repairs for your Eargo hearing aids.

  • Can I sleep wearing Eargo hearing aids?
    Do not sleep with your hearing aids inserted. Eargo recommends taking the hearing aids out and charging them while you’re asleep.

  • What if I get Eargo hearing aids wet?
    Eargo hearing aids shouldn’t get wet, so don’t forget to take them out when you shower or swim to avoid damage. Otherwise, you might void the warranty.

  • Will Eargo hearing aids restore my hearing?
    No consumer device can physically restore the sense of hearing. While Eargo hearing aids reduce the effects of mild to severe high-frequency hearing loss a great deal, they do not cure any underlying medical problems. Eargo recommends using hearing aids regularly for best results.

Conclusion

Not being able to hear clearly can be frustrating, and it can feel lonely when you can’t participate in conversations. Don’t suffer through hearing loss without seeking help. Eargo hearing aids are a discreet, convenient, and affordable solution for hearing enhancement.

To learn more call (888) 595-3732 or visit the Eargo website.

Eargo Reviews

Recent Reviews

Featured Review
October 22 2021 10:04PM

I’ve had my Eargos for about 5 weeks. Very pleased, great availability of information on everything I need to maintain them!!! Love them!!! Not anything more to say. I have told friends about them and how pleased I am!!!

Marge D.
Springfield, MO
Eargo

Wow! Thank you so much for taking the time to write about your experience with Eargo, and for spreading the good word about our company! We truly appreciate the opportunity to improve your hearing, and are so happy that you're happy with our product!

May 16 2022 2:46PM

Product is what I expected after looking for an affordable hearing aid for my minor type hearing loss and tinnitus issues. I wanted something that worked well; and was not visible to the sight.

The Eargo HIFi is the one I chose; and I feel the price was very fair; and received a unexpected discount. So far 1 week in and I am pleased.

Cliff M.
Bowling Green, KY
May 09 2022 7:05PM

Have been wearing neo-hifi Eargos for a couple of years. My loss has progressed recently a moderate amount. I have been disappointed with hearing with the neo-hifi's.

An audiologist suggested I needed "professional hearing aids". I decided I would try the new Eargo 6's since they have a trial period. I am like a new person now. I wish I had upgraded a long time ago.

David H.
San Anselmo, CA
Eargo

Hello David! Thank you for your review on our product! We sincerely appreciate your business as well as the opportunity to improve your hearing. Please continue spreading the good word about Eargo to others!

May 03 2022 7:57PM

This was a most personalized buying experience. EARGO is an exceptional product with everything considered in its design and functioning. From mild to more severe hearing loss, you can’t find a better product nor one with this level of technological advancement.

Leslie B.
Palm Springs, CA
Eargo

Hello Leslie! Thank you so much for sharing about your Eargo experience! We sincerely appreciate the opportunity to improve your hearing. Please keep spreading the good word about Eargo to others!

April 18 2022 9:03PM

I've been using the Eargo Aids for two weeks now. I'm still experimenting with the best settings for my different situations, but primarily, the Eargo Hearing Aids work well.

I'm new to hearing aids altogether. I've been hearing sounds that I haven't heard in a long while. I've noticed my family talks "too loud" now. I'm liking them very much so far.

Dale M.
Davenport, FL
Eargo

Hello Dale! Thank you so much for taking the time to post about your Eargo experience. We truly appreciate you giving us the opportunity to help improve your hearing. Please keep spreading the good word about Eargo to others!

April 11 2022 12:35PM

I turned my Eargo hearing aids in. I was used to some hearing aids that go behind the ear and then had a little wire that goes in into the ear, and the Eargo didn't fit in my ear right.

The cost was okay. They were cheaper than the hearing aids that I had from the doctor. I just hear better with the other one. Eargo's customer service was great. But I didn't enjoy the product.

James L.
Douglasville, GA
Eargo

Hello James! Thank you so much for taking the time to post about your Eargo experience. We're sorry if Eargo hearing aids did not work out for you, but we sincerely appreciate you giving us the opportunity to help improve your hearing. Also, we're happy to hear that you're happy with the support that our Client Care team provides. We wish you luck on your hearing journey!

April 10 2022 7:42AM

I liked the ear program that Eargo has and the way they do it. I got an Eargo in-the-ear hearing aid. My hearing is a little better. I am getting some buzzing and I'm getting different side effects that I wasn't getting before.

It improved my hearing a little bit, but there have been issues with feedback, noises, and scratching sounds.

The salesman, Tyler, was helpful at the beginning, but I had called about four times to have him call me back because I had a problem, and he never called me back. I had to keep calling.

I left messages for him and eventually escalated it to a different person. There were a couple of things I needed to get a resolution on, and he never called me back.

Overall, the lack of customer service really annoyed me. But Eargo's price was very competitive. My hearing loss was moderate, so I took my chances with that. I have a 45-day trial period, so I was thinking of maybe holding on to it for a while and trying a different hearing aid to see the differences.

Albert A.
Rockville Ctr, NY
Eargo

Hello Albert! Thank you for taking the time to write about your Eargo experience. We're very sorry if you've had issues in communicating with your Personal Hearing Guide, but we have a Client Care team that would love to assist you as needed! Our Client Care team can be reached Monday-Friday 8am-8pm CST by emailing [email protected], through the live chat function on our website at eargo.com, or by calling us at 1-800-615-9000. Please reach out to us at your convenience if you still need help with anything.

April 03 2022 12:54PM

My Eargo hearing aid works and it has good battery life, and I can hear all frequencies. Everything is pretty good so far. I've not really gotten any problems with it. It's worth the money when it was a couple of thousand dollars compared to some of the cheaper hearing aids. It does the job.

Martin G.
Melbourne, FL
Eargo

Hello Martin! Thank you for taking the time to write about your Eargo review. Please keep spreading the good word about Eargo to others!

March 30 2022 11:52AM

My Eargo hearing aids are good. It was affordable to me, and it looked like something that would work for what I do. I'm a General Superintendent for a construction company. We build schools and stadiums. So, it doesn't affect anything that I have to wear safety-wise.

I like the easy in and out as far as putting them in and out. I like that they're pretty invisible. As far as the customer service, they were very helpful. They talked about how to clean the product.

David C.
Tioga, TX
Eargo

Hello David! Thank you so much for taking the time to post about your Eargo experience! We truly appreciate you giving us the opportunity to help improve your hearing. Please keep spreading the good word about Eargo to others!

March 30 2022 8:56AM

Eargo is one of the cheaper options. At the time I was getting on the search for hearing aids, the 6 was about to be released. So, I held out about a month just to make sure if I was going to get it, I was going to go and get the newest one, and that was what happened.

Functionality-wise, it's pretty good for having four settings but there are definitely some tweaks that could be made to better improve it.

Whenever you put them in the charging case, they continue to stay on. They don't ever shut off, which causes them to want to get pretty warm when they're charging, which is why this wireless charging stuff would make sense. But they buzz and beep because they're still on and they're in a case.

So, you close the hearing aid up in your hand and it's not understanding what sounds it's supposed to be picking up or echoing out. So, for them to not know that they're charging and for them to shut off, it's kind of weird. Other than that, the hearing aids help considerably.

The initial start-up was pretty awful for Eargo. They rolled out the Eargo 6 without any modifications done. It was over three and a half weeks before the application was even able to modify the Eargo 6. So, they rolled them out before any IT had modified the app or done anything with them.

They were money-hungry, it seemed, upfront, so they just rolled them out and had a bunch of software issues that they couldn't fix for a long time. It took almost a month to get it fixed. So, for the first month, I couldn't really wear them a whole lot because I couldn't change the settings or volume control. I love them after it got fixed.

Michael S.
Bonner Springs, KS
Eargo

Hello Michael! Thank you so much for taking the time to post about your Eargo experience! We're sorry if your initial experience with Eargo was not ideal, but we're so happy that our hearing aids have since improved your hearing. We sincerely appreciate your business, and that you've stuck with us throughout any issues you've encountered. Please keep spreading the good word about Eargo to friends and family!

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