Eargo Hearing Aids

Eargo Hearing Aids Review

The Hearing Health Foundation says 20 percent of Americans over the age of 12 have some degree of hearing difficulty, and that number increases to 50 percent of individuals over age 75. Thanks to the 2017 FDA Reauthorization Act, you can buy Eargo hearing aids without a prescription, but the company does not produce models for profound hearing loss. If you’re not sure what type of hearing aids would work best for you, read our Hearing Aid Buyer’s Guide for tips. Eargo hearing aids are among the most effective and affordable models available, with the company selling directly to consumers to keep costs low. Eargo hearing aids may be covered by Federal Benefits (FEHB Benefits) and handles claims directly.

Pros
  • Includes support from licensed hearing professionals
  • Payment plans as low as $70 per month
  • Pricing can be 50% less than traditional hearing aids
  • Completely rechargeable
  • May be covered By Your Federal Benefits

Cons
  • No models for profound hearing loss
  • Batteries are rechargeable, but not replaceable

Eargo Hearing Aids Features

Eargo hearing aids are designed to promote an active, comfortable, and social lifestyle with the latest in hearing aid technology. People are often embarrassed by the prospect of using a hearing aid, but Eargo’s discreet design means they are barely visible. Price can be a barrier to buying hearing aids as well, but Eargo hearing aids are often more affordable than expected.

  • Eargo’s barely-there design fits comfortably into your ear canal and is nearly invisible, so no one knows you are wearing a hearing aid.
  • Eargo hearing aids offer four sound profiles to cover a range of mild to severe high frequency hearing loss , and you only need to tap on your ear to switch profiles. Eargo will remember your preferred profile, so you don’t have to keep resetting the hearing aids with each use.
  • Unlike behind-the-ear devices that amplify sounds coming from behind you, Eargo hearing aids amplify sounds in front of you.

How Eargo Hearing Aids are Designed

Eargo manufactures in-the-ear hearing aids with soft silicone instead of rigid plastic, which makes for a much more comfortable fit while being nearly invisible to others. The open fit design blends the higher frequencies amplified by the hearing aid with ambient lower sound frequencies to provide a richer hearing experience.

eargo hearing aids

Source: Eargo

Eargo’s Flexi Dome fits inside the ear to help the hearing aids stay in place. Flexi Fibers or Flexi Palms are flexible silicone flanges located behind the dome. They are designed to keep the hearing aid even more secure while remaining breathable. Flexi Palms were developed more recently and feature a flatter design to better adjust to movements in the ear canal, although you can still buy Flexi Fibers.

Eargo hearing aids have four sound profiles. To switch profiles, tap on the hearing aid twice. One model even allows you to fine-tune the hearing profile.

To charge Eargo hearing aids, place them in the included case, which also functions as the device’s charger. A fully-charged case can power your hearing aids for a week.

Eargo Hearing Aid Models

Eargo offers four hearing aid models. Depending on your level of hearing loss and budget, you can select from the Eargo Max, Eargo Neo, Eargo Neo Hifi, or The New Eargo 5. All hearing aid models come with both left and right hearing aids, a charger case, charging cord, replacement Flexi Fibers or Flexi Palms, wax guard, and a cleaning brush. The hearing aids are labeled to quickly determine which device is for the left or right ear, but they are technically interchangeable.

Eargo hearing aids come with a one- or two-year warranty.

  • The Eargo Max, honored as one of Time’s Best Inventions in 2018, is Eargo’s mid-level hearing aid. The Eargo Max features improved amplification, dynamic feedback reduction, and active noise cancellation. These hearing aids come standard with Flexi Fibers, but you can upgrade to Flexi Palms.
  • Eargo Neo hearing aids are one of Eargo’s latest model, featuring the most robust sound amplification and dynamic feedback reduction the company offers. Eargo Neo is a technologically advanced set of hearing aids and works with the Eargo mobile app to customize settings to match your preferences and lifestyle. The Eargo Neo comes standard with Flexi Palms.
  • Eargo Neo Hifi hearing aids are Eargo’s latest model for 2020, featuring sophisticated wind noise reduction technology allowing for crisp and clear speech both inside and outside. Eargo Neo Hifi is a technologically advanced hearing aid designed with premium sound quality to impress audiophiles. Eargo Neo Hifi works with the Eargo mobile app to customize settings to match your preferences and lifestyle. The Eargo Neo comes with new 4 layer Flexi Palms for increased comfort and sound clarity.
  • Eargo 5 is the company’s latest model with the best customizable sound quality within the smallest in-canal hearing device Eargo offers. Eargo 5 is made to get better over time with in-field upgrades. Eargo 5 uses Sound Match technology to provide custom tuning and hearing screenings without leaving your home. Tap the device to control sound with four presets, or fine-tune your hearing experience using the mobile app. Eargo 5 i is a medical-grade, FDA Class II exempt hearing device with a battery designed to last five years. The devices run continuously for up to 16 hours on a charge.
Compare Eargo Hearing Aids
Model Best For Custom Sound Profiles Price Monthly Cost
Eargo Max Mild to moderate high-frequency hearing loss No $1,500 $70/mo
Eargo Neo Mild to moderate high-frequency hearing loss Yes $2,000 $93/mo
Eargo Neo Hifi Mild to moderate high-frequency hearing loss Yes $2,500 $116/mo
Eargo 5 Mild to moderate high-frequency hearing loss Yes $2,950 $137/mo
Medical, First Responders, Teachers, Veterans, Active Military/Families: Eargo 5 and Eargo Neo HiFi 10% off

How to Buy Eargo Hearing Aids

You can buy the four Eargo hearing aid models from the company website, and Eargo can also send you a pair of hearing aids to test before you make a buying decision. While the trial hearing aids can’t correct hearing, they let customers know how Eargo models look and feel in the ear. You can order from the site with confidence as Eargo provides either a 1 or 2year warranty depending on the model. If you have any problems ordering online or prefer to order over the phone, call the number on the website to speak to a representative.

Eargo hearing aids ship for free from the website.

Eargo Hearing Aids Cost

Depending on the model, two Eargo hearing aids cost from $1,500 to $2,950. You could easily pay that price for just one hearing aid from other manufacturers. Eargo offers a 10 percent discount to veterans and active military members.

Eargo accepts payments split between two credit or debit cards or from an HSA debit card. While Eargo does not submit claims to insurance, you can order over the phone if you have Care Credit. If you are having difficulty affording the cost of hearing aids, you can apply for financing on Eargo’s website without affecting your credit score. Financing terms are for 12 to 36 months with rates from interest-free to 29.99 percent. Eargo hearing aids may be covered by Federal Benefits (FEHB Benefits) and handles claims directly.

Eargo Hearing Aids Complaints

The Better Business Bureau gives Eargo hearing aids an “A+” rating. ConsumersAdvocate rates the company 10 out of 10 stars and places Eargo at the number one position in their hearing aid review category. Eargo earned 4 out of 5 stars from HearingTracker, and PCMag notes the comfort and sound quality in their review. While many people are delighted with Eargo hearing aids, some customers experienced product failure soon after purchase or poor customer service when seeking support. Some consumers expressed frustration with irreplaceable batteries rendering the hearing aids useless when the cells would no longer charge.

Eargo Hearing Aids Q&A

  • Do I need a prescription to buy Eargo hearing aids?
    The Food & Drug Administration recommends you get your hearing screened by a physician before purchasing hearing aids, but you can buy from Eargo without a prescription or hearing exam. Eargo professionals will work with you or your doctor to ensure you receive suitable hearing aids. You can check your hearing online with Eargo’s clinically validated hearing check, on their website.

  • Can I buy replacement Eargo accessories?
    Yes, the Eargo website sells replacement chargers, Flexi Fibers, Flexi Palms, and wax guards.

  • How do I get help from Eargo?
    You can get assistance with Eargo hearing aids over the phone or via chat on the website. Licensed hearing professionals assist prospective or current customers and are qualified to address any concerns or answer questions. Eargo also has an online help center with more than 80 articles explaining how to order, use, care for, troubleshoot, or get repairs for your Eargo hearing aids.

  • Can I sleep wearing Eargo hearing aids?
    Do not sleep with your hearing aids inserted. Eargo recommends taking the hearing aids out and charging them while you’re asleep.

  • What if I get Eargo hearing aids wet?
    Eargo hearing aids shouldn’t get wet, so don’t forget to take them out when you shower or swim to avoid damage. Otherwise, you might void the warranty.

  • Will Eargo hearing aids restore my hearing?
    No consumer device can physically restore the sense of hearing. While Eargo hearing aids reduce the effects of mild to severe high-frequency hearing loss a great deal, they do not cure any underlying medical problems. Eargo recommends using hearing aids regularly for best results.

Conclusion

Not being able to hear clearly can be frustrating, and it can feel lonely when you can’t participate in conversations. Don’t suffer through hearing loss without seeking help. Eargo hearing aids are a discreet, convenient, and affordable solution for hearing enhancement.

To learn more call (888) 595-3732 or visit the Eargo website.

Eargo Reviews

Recent Reviews

Featured Review
May 28 2021 11:54PM

Very easy to work with, everyone I talked with was friendly and knowledgeable. Would recommend to my friends. They work great. Service is fast. Updates and cleaning are easy to do. They also handled all insurance for you.

Richard H.
MARTINSVILLE, IN
Eargo

Hello Richard! Thank you so much for taking the time to post about your Eargo experience! We truly appreciate you giving us the opportunity to help improve your hearing. Please keep spreading the good word about Eargo to friends and family!

October 01 2021 1:00AM

It’s my first time wearing hearing aids. I like Eargo because of their size. Yes it does take some getting used to but I wear them for 14 to 16 hours a day. At first I had a lot of itching but I was able to get the water base drops to put on them and that helped a lot. I’m sure as time goes on it’s gonna get better and better. Glad I got Eargo.

Phyllis B.
Frisco, TX
Eargo

Thank you so much for taking the time to write this wonderful review! We're so happy that you were able to resolve the issue with itching and are very happy with your Eargo hearing aids. We truly appreciate the opportunity to improve your hearing.

September 29 2021 2:06AM

I have moderate to severe hearing loss and have had poor results with other hearing aids, some of them extremely expensive. Most in-ear aids require molds and sound like I'm in the bottom of a barrel, with echo and distortion.

I was leery of new devices that my friends didn't have, and of an on-line company but all my expectations have been exceeded with Eargo! I am hearing great - for the first time in several years!

Sandy W.
Phoenix, AZ
Eargo

Wow! Thank you so much for taking the time to write about your Eargo experience. We are so happy that you're happy with our product, and truly appreciate you spreading the good word about Eargo hearing aids!

September 24 2021 2:31AM

My Eargo hearing aids work well. I was missing a lot of conversations and I didn't even realize it. Now that I have my hearing aids, I hear a lot clearly, especially in situations where there are different sounds all around and background noises. Also, the ringing in my ears doesn't appear to be as bad.

Monte E.
Pasco, WA
Eargo

Thank you so much for this taking the time to post about your Eargo experience! We truly appreciate you giving us the opportunity to help improve your hearing, and we're so happy that you're happy with our product.

September 21 2021 3:39AM

People have been telling me I need to get hearing aids, and I didn't want to go to a place to get the hearing aids, and it was very convenient to get the hearing aids from Eargo. My hearing is much better now that I'm using my hearing aids, and I don't talk so loud. They work, they're comfortable and very easy to get.

Vicki P.
Lula, GA
Eargo

Thank you so much for taking the time to write this wonderful review! We're so happy that you're happy with our product. Please keep spreading the good word about Eargo hearing aids!

September 05 2021 9:17AM

I have 20% hearing loss in my left ear and 50% in my right ear, and my Eargos work perfectly. I love them. I got them on 4 on my right ear and 2 on my left ear. I can hear music with them on. I hear people talk. I can hear my grandchildren. It's unbelievable what I can hear that I couldn't hear before.

Compared to my other hearing aids, Eargo costs more. But the other hearing aids were nothing. They didn't satisfy me at all. The Eargos are superb. I brag about them. They fit in my ears comfortably. They don't have a thing hanging over my ear.

The Eargo reps were great to me. I had a good time with them. I asked questions, they answered them, and I really enjoyed my conversation with them.

Edward .
Warrenton, VA
Eargo

Hello! Thank you so much for taking the time to write this wonderful review! We truly appreciate the opportunity to improve your hearing, and we're so happy that our product is working so great for you!

September 04 2021 5:52AM

My wife got Eargo hearing aids the year before, and she loved them. I also got an Eargo and with it, I can hear lots of sounds I couldn't hear before or could only hear going in one direction. So, it's been very good. It fits fine in my ear. It doesn't fall out, which is a good thing.

Its simplicity is one of the best things there is, and I don't have to keep changing the little batteries. I just charge it up.

Robert L.
Saint Augustine, FL
Eargo

Hello! Thank you so much for taking the time to write this wonderful review! We're so happy that you're happy with the product, and that the fit along with charging the devices works so well for you.

August 25 2021 3:53AM

Gotta admit, I Was very skeptical in the beginning. The size and the quality reviews of the product made me curious. So I did some research and liked what I read so I ordered the Eargo 5. Had other hearing aids but gave up on them and didn't wear them. Wasn't happy at all.

Had a wire coming out of my ear with a unit in the back of my ear. They're Very noticeable and I'm kinda vain I guess. The Eargo 5s are not only near impossible to detect unless someone looks into your ear from the side, to program them is pretty easy also, if you follow the directions.

The sound quality is amazing. The best part is, if you do have any questions or concerns, the customer service and the knowledge of the personnel providing the service is flawless. They satisfied all my concerns and questions first time, Every time.

I actually start to go to bed and forget to remove them. They're so comfortable. If you tried the rest, now try the best. Eargo gets my recommendation.

Joey A.
Peoria, AZ
Eargo

Hello! Wow. Thank you so much for sharing about your experience with Eargo by leaving this wonderful review. We're so appreciative of the opportunity to improve your hearing, and are just so happy that Eargo aids work so great for you.

August 19 2021 7:49PM

Eargo is very easy to work with and they're concerned about their costumers concerning their hearing issues. They are great!!! The Eargos are just what I needed and wanted. They have taken the time to listen to all the issues I have and worked to resolve them to my satisfaction. Thanks!!

Ken Y.
Burnsville, NC
Eargo

Hello! Thank you so much for taking the time to write this wonderful review! We're so happy to hear that you're happy with our product and support.

August 17 2021 2:27PM

If you are enjoying retirement you are probably not looking for a product that is full of tech stuff. The fact is that Eargo 5, at first, seems a bit daunting. Doctor Allison, an Audiologist from Eargo, was there to make my introductory experience a real pleasure.

After getting help from Allison, I went from a nervous wreck to a happy and confident customer. As it turns out, the Eargo 5 is a big step up from their version 1. I look forward to years of confidence. Thanks to Allison and Eargo.

Bob M.
Richmond, VA
Eargo

Hello Bob! Thank you so much for taking the time to write and leave this review! We're so happy that your Personal Hearing Professional helped make you so much more comfortable using your Eargo aids! Our whole Client Care team is always happy to assist you as well if ever needed. Our Client Care team can be reached Monday-Friday 8am-8pm CST by emailing [email protected], through the live chat function on our website at eargo.com, or by calling us at 1-800-615-9000.

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