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Eargo Hearing Aids

4.7 Stars (252 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 20, 2023
By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager
Edited By: Lauren Hamer
Lauren Hamer
Bringing more than a decade of editorial experience to Retirement Living, Lauren focuses on reporting senior-related issues, including retirement planning, finance, consumer protection, and health and wellness. Lauren has edited consumer content for Credible, Angi, Slickdeals, Jobs for the Future, and more.

Eargo is quickly becoming a leader in hearing aid innovation. The company is made up of ENT surgeons and hearing professionals who have developed comfortable and highly functional hearing aids. Eargo is highly rated overall, with many enthusiastic customers. Eargo offers safe remote hearing checks and phone consultations, plus online ordering - all done remotely and from the comfort of your home.

Eargo Logo

Editorial Breakdown

Ease of Purchase 4.9 Stars
Warranty 4.5 Stars
Price 4.3 Stars
Customer Service 4.8 Stars

Overall Rating 4.6 Stars

Bottom Line

Eargo is a technological leader in the hearing aid industry, cutting out the middleman to expedite the process. There are four Eargo models available: Eargo 6, Eargo 5, Eargo Neo Hifi, and Eargo Max.

Eargo Hearing Aids Review

The Hearing Health Foundation says 20 percent of Americans over the age of 12 have some degree of hearing difficulty, and that number increases to 50 percent of individuals over age 75. Thanks to the 2017 FDA Reauthorization Act, you can buy Eargo hearing aids without a prescription, but the company does not produce models for profound hearing loss. If you’re not sure what type of hearing aids would work best for you, read our Hearing Aid Buyer’s Guide for tips. Eargo hearing aids are among the most effective and affordable models available, with the company selling directly to consumers to keep costs low.


  • Includes support from licensed hearing professionals
  • Payment plans as low as $70 per month
  • Pricing can be 50% less than traditional hearing aids
  • Completely rechargeable


  • No models for profound hearing loss
  • Batteries are rechargeable, but not replaceable

Eargo Hearing Aids Features

Eargo hearing aids are designed to promote an active, comfortable, and social lifestyle with the latest in hearing aid technology. People are often embarrassed by the prospect of using a hearing aid, but Eargo’s discreet design means they are barely visible. Price can be a barrier to buying hearing aids as well, but Eargo hearing aids are often more affordable than expected.

  • Eargo’s barely-there design fits comfortably into your ear canal and is nearly invisible, so no one knows you are wearing a hearing aid.
  • Eargo hearing aids offer four sound profiles to cover a range of mild to severe high frequency hearing loss , and you only need to tap on your ear to switch profiles. Eargo will remember your preferred profile, so you don’t have to keep resetting the hearing aids with each use.
  • Unlike behind-the-ear devices that amplify sounds coming from behind you, Eargo hearing aids amplify sounds in front of you.

How Eargo Hearing Aids are Designed

Eargo manufactures in-the-ear hearing aids with soft silicone instead of rigid plastic, which makes for a much more comfortable fit while being nearly invisible to others. The open fit design blends the higher frequencies amplified by the hearing aid with ambient lower sound frequencies to provide a richer hearing experience.

eargo hearing aids

Source: Eargo

Eargo’s Flexi Dome fits inside the ear to help the hearing aids stay in place. Flexi Fibers or Flexi Palms are flexible silicone flanges located behind the dome. They are designed to keep the hearing aid even more secure while remaining breathable. Flexi Palms were developed more recently and feature a flatter design to better adjust to movements in the ear canal, although you can still buy Flexi Fibers.

Eargo hearing aids have four sound profiles. To switch profiles, tap on the hearing aid twice. One model even allows you to fine-tune the hearing profile.

To charge Eargo hearing aids, place them in the included case, which also functions as the device’s charger. A fully-charged case can power your hearing aids for a week.

Eargo Hearing Aid Models

Eargo offers four hearing aid models. Depending on your level of hearing loss and budget, you can select from the Eargo Max, Eargo Neo Hifi, Eargo 5, or The New Eargo 6. All hearing aid models come with both left and right hearing aids, a charger case, charging cord, replacement Flexi Fibers or Flexi Palms, wax guard, and a cleaning brush. The hearing aids are labeled to quickly determine which device is for the left or right ear, but they are technically interchangeable.

Eargo hearing aids come with a one- or two-year warranty.

  • The Eargo Max, honored as one of Time’s Best Inventions in 2018, is Eargo’s mid-level hearing aid. The Eargo Max features improved amplification, dynamic feedback reduction, and active noise cancellation. These hearing aids come standard with Flexi Fibers, but you can upgrade to Flexi Palms.
  • Eargo Neo Hifi hearing aids are Eargo’s latest model for 2020, featuring sophisticated wind noise reduction technology allowing for crisp and clear speech both inside and outside. Eargo Neo Hifi is a technologically advanced hearing aid designed with premium sound quality to impress audiophiles. Eargo Neo Hifi works with the Eargo mobile app to customize settings to match your preferences and lifestyle. The Eargo Neo comes with new 4 layer Flexi Palms for increased comfort and sound clarity.
  • Eargo 5 offers some of the best customizable sound quality within the smallest in-canal hearing device Eargo offers. Eargo 5 is made to get better over time with in-field upgrades. Eargo 5 uses Sound Match technology to provide custom tuning and hearing screenings without leaving your home. Tap the device to control sound with four presets, or fine-tune your hearing experience using the mobile app. Eargo 5 i is a medical-grade, FDA Class II exempt hearing device with a battery designed to last five years. The devices run continuously for up to 16 hours on a charge.
  • Eargo 6 is the latest hearing aid from Eargo. The latest model comes with Sound Adjust technology witch optimizes the soundscape based on your changing environment. Sound Adjust identifies foreground and background noise and works to reduce background noise. Eargo 6 is water resistant with a rating of IPX7, submerged in one meter of water for 30 minutes. The Varta Microbattery allow for up to 16 hours of runtime.
Compare Eargo Hearing Aids
Model Best For Custom Sound Profiles Price Monthly Cost
Eargo Max Mild to moderate high-frequency hearing loss No $1,450 $67/mo
Eargo Neo Hifi Mild to moderate high-frequency hearing loss Yes $1,950 $90/mo
Eargo 5 Mild to moderate high-frequency hearing loss Yes $2,450 $78/mo
Eargo 6 Mild to moderate high-frequency hearing loss Adaptive $2,950 $94/mo

Medical, First Responders, Teachers: 10% off Eargo 5 and Eargo Neo HiFi
Veterans, Active Military/Families: 20% off Eargo 5 and Eargo Neo HiFi Get $300 on Eargo 6 for a limited time.

How to Buy Eargo Hearing Aids

You can buy the four Eargo hearing aid models from the company website, and Eargo can also send you a pair of hearing aids to test before you make a buying decision. While the trial hearing aids can’t correct hearing, they let customers know how Eargo models look and feel in the ear. You can order from the site with confidence as Eargo provides either a one or two year warranty depending on the model. If you have any problems ordering online or prefer to order over the phone, call the number on the website to speak to a representative.

Eargo hearing aids ship for free from the website.

Eargo Hearing Aids Cost

Depending on the model, two Eargo hearing aids cost from $1,500 to $2,950. You could easily pay that price for just one hearing aid from other manufacturers. Eargo offers a 20 percent discount to veterans and active military members.

Eargo accepts payments split between two credit or debit cards or from an HSA debit card. While Eargo does not submit claims to insurance, you can order over the phone if you have Care Credit. If you are having difficulty affording the cost of hearing aids, you can apply for financing on Eargo’s website without affecting your credit score. Financing terms are for 12 to 36 months with rates from interest-free to 29.99 percent.

Eargo Hearing Aids Complaints

The Better Business Bureau gives Eargo hearing aids an “A+” rating. ConsumersAdvocate rates the company 10 out of 10 stars and places Eargo at the number one position in their hearing aid review category. Eargo earned 4 out of 5 stars from HearingTracker, and PCMag notes the comfort and sound quality in their review. While many people are delighted with Eargo hearing aids, some customers experienced product failure soon after purchase or poor customer service when seeking support. Some consumers expressed frustration with irreplaceable batteries rendering the hearing aids useless when the cells would no longer charge.

Eargo Hearing Aids Q&A

  • Do I need a prescription to buy Eargo hearing aids?
    The Food & Drug Administration recommends you get your hearing screened by a physician before purchasing hearing aids, but you can buy from Eargo without a prescription or hearing exam. Eargo professionals will work with you or your doctor to ensure you receive suitable hearing aids. You can check your hearing online with Eargo’s clinically validated hearing check, on their website.

  • Can I buy replacement Eargo accessories?
    Yes, the Eargo website sells replacement chargers, Flexi Fibers, Flexi Palms, and wax guards.

  • How do I get help from Eargo?
    You can get assistance with Eargo hearing aids over the phone or via chat on the website. Licensed hearing professionals assist prospective or current customers and are qualified to address any concerns or answer questions. Eargo also has an online help center with more than 80 articles explaining how to order, use, care for, troubleshoot, or get repairs for your Eargo hearing aids.

  • Can I sleep wearing Eargo hearing aids?
    Do not sleep with your hearing aids inserted. Eargo recommends taking the hearing aids out and charging them while you’re asleep.

  • What if I get Eargo hearing aids wet?
    Eargo hearing aids shouldn’t get wet, so don’t forget to take them out when you shower or swim to avoid damage. Otherwise, you might void the warranty.

  • Will Eargo hearing aids restore my hearing?
    No consumer device can physically restore the sense of hearing. While Eargo hearing aids reduce the effects of mild to severe high-frequency hearing loss a great deal, they do not cure any underlying medical problems. Eargo recommends using hearing aids regularly for best results.


Not being able to hear clearly can be frustrating, and it can feel lonely when you can’t participate in conversations. Don’t suffer through hearing loss without seeking help. Eargo hearing aids are a discreet, convenient, and affordable solution for hearing enhancement.

To learn more call (888) 595-3732 or visit the Eargo website.

252 Eargo Reviews

Write Review

Featured Review

5 Stars

June 21 2023 5:35PM

Very good product. I like my hearing aids because they work well, are almost invisible and do not require batteries. They charge well overnight on the compact charger which also holds a charge so you can leave for the weekend and not take the cord.

Sachit T.
So happy to hear that you are enjoying the virtual invisibility and rechargeability of your Eargo hearing aids!
4 Stars

September 28 2023 10:00PM

Foundationally, seems like a great product. I am having a challenge as my tinnitus appears to be exacerbated by the use of the hearing aids. So, yes, I hear better but the next day after use the tinnitus seems worse which also makes the hearing worse. I am experimenting with use, time, volume and settings. I would like to not return them, but I need some more time to attempt to find a method wherein the use of the product does not worsen the overall hearing. Wish me luck.

I want to keep them, but if I find that I just can't use them without worsening my overall hearing I may have to return them. I will appreciate any and all suggestions to help with this situation. I know the tinnitus thing is very difficult to deal with and again, the product seems fine. All for now.

Michael A.
4 Stars

July 19 2023 11:18PM

Still getting adjusted. Changing between venues is a small issue. I am having troubles keeping the devices in my ears. When I push them back in, the venue changes in the device I’ve touched. If I do it on the app, it is great.

Robin B.
Mount Vernon, WA
4 Stars

July 13 2023 5:32PM

I really like the CIC aids. They have a broad dynamic range that is easily adjusted. The app is great and the charger is as well. I've been running it off of a back-up battery and it uses very little juice. Nifty system! The company support has been very good.

My only concern, which is substantive, is the fit in my ears. I lost a sample when I was trying them out and yesterday the left aid came out of my ear while I was working outside. Fortunately, I found it right away. I've been inserting them as instructed but they tend to rotate.

I find the threads inside my ear sometimes and the left one seems to work its way out of the ear canal at times when I am active. I've tried all the petals - the medium closed petals seem the best for my ears and are the most stable.

Overall, I'm pretty satisfied but if I know I'm going to be physically active, especially outdoors, I take aids out so I can't lose them.

John B.
Guadalupita, NM
5 Stars

July 07 2023 1:03AM

Company is very easy to work with - customer friendly, excellent customer service and support, knowledgeable customer interface, great customer follow-up. High tech product, where all the produce attributes and nuances have been thought through.

Charlie C.
Cranberry Township, PA
4 Stars

June 28 2023 6:05PM

The hearing aids work well with the exception of the app. I can change programs by double tapping my earlobes but I can't do anything with the app. I've obtained a list of iPhones and Androids which are compatible with the app from one of your representatives and my phone isn't on it.

Had you made this list available at time of purchase I could have planned on buying a new phone or I could have decided on another choice of hearing aids. Now my only choice is to buy a new phone.

Wayne R.
Coventry, RI
4 Stars

June 19 2023 11:53PM

I'm still working on finding the right setting. Being patient though, my continued focus areas are outside in the wind and using the phone. The screeching is very annoying! I may need to call for help if the problems continue.

Kathy H.
Coeur D Alene, ID
5 Stars

June 05 2023 1:27AM

I like my hearing aids because they work well, are almost invisible and do not require batteries. They charge well overnight on the compact charger which also holds a charge so you can leave for the weekend and not take the cord.

Deborah S.
Test T, Eargo
So glad that you are enjoying the fit, performance and rechargeability of your Eargo hearing aids!
5 Stars

May 31 2023 11:55PM

Excellent for hearing and quality of the product. I am having problems with the fit on my left ear. I can not leave Eargo in my ear for more than 3 to 4 hours and then it hurts to remove it. Any suggestions on how to help my left ear?

Katherine W.
San Anselmo, CA
Thank you for your comments on the quality and performance of your Eargos! Our support team be glad will make sure your fit concerns are addressed so you can experience the full benefit of our hearing aids.
5 Stars

May 29 2023 1:17PM

So far, excellent! Three observations: Tapping on Eargo's to change programming is useless. Cell phone interface is great with one exception. When the program is changed, often only one ear responds.

Consistency in response is very important to instill confidence that everything is working properly. Proper placement in the ear canal is a little difficult. More detailed videos on techniques for insertion would probably be helpful.

During my onboarding, I was instructed to try inserting with the removal strand at the top of the ear rather that at the bottom. Seems to work better, but I need more practice. Positive reinforcement that the Eargos have been properly seated in the charger would be helpful.

I slipped up once and had to go a day with only one Eargo working. My problem, but positive reinforcement such as an led being displayed might have been helpful. And another observation: I can now hear the audible warning regarding lane changes.

I had a red light in the side mirror to warn me, but I did not know that there was an audible alarm. Such alarms should probably be sounded using a lower frequency. (Put a safety warning in your advertisement as to why people like me need to invest in Eargos.) Thanks for making a phenomenal product, Jim.

Jim A.
Herndon, VA
Test T, Eargo
Excellent feedback! Thank you for sharing your Eargo experience. We're so glad that you are happy with our hearing aids!