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Life Line Screening

4.6 Stars (203 Reviews)
Most Reviewed
Brands that earn the Most Reviewed badge have received the most customer reviews in their category on Retirement Living over the last 12 months.
Updated: January 26, 2023
By: Jonathan Trout
Jonathan Trout
Content Manager
Jonathan is a former product and content manager for Retirement Living. His background spans sales/marketing, finance, and telecommunications. Jonathan’s expertise in consumer wellness and research-backed data stories helped educate seniors on financial planning, retirement, and community resources. Jonathan graduated from Oklahoma State University with a B.S. in Environmental Sociology.
Content Manager
Edited By: Jeff Smith
Jeff Smith
Sr. Content Manager
As Retirement Living’s senior content manager, Jeff oversees the product and publishing of all retirement, investing, and consumer wellness content on the site. His extensive expertise in brand messaging and creating data-driven stories helps position Retirement Living as a top authority for senior content and community resources.
Sr. Content Manager

Life Line Screening offers 27 affordable preventive health screenings to help people understand their risk for many chronic, debilitating diseases, including heart disease and stroke. We use a combination of ultrasound, limited EKG, finger-stick blood tests, and a take-home test. The company currently screens approximately 750,000 people each year, helping over 62,000 people identify non-symptomatic health risks in 2017 alone. Most of Life Line Screening’s biometric screenings are for people age 50 and over, or age 40 and over with risk factors*.

Editorial Breakdown

Screening Methods 4.5 Stars
Quick Results 4.3 Stars
Availability 4.9 Stars
Screening Variety 4.8 Stars

Overall Rating 4.6 Stars

Bottom Line

Life Line Screening conducts health screenings within communities at places like community and senior centers, places of worship, civic centers and some businesses. Get screenings for things like chronic kidney disease, cholesterol, atrial fibrillation and more.

203 Life Line Screening Reviews

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5 Stars

January 19 2020 7:07AM

A friend recommended Life Line Screening.
I had some screening for the heart, arteries. The staff explained the test and made me feel comfortable.

William A.
Spokane, WA
Life Line Screening
Thanks, William! These cardiovascular screenings are an important step in your preventative health, so we're glad you were able to take advantage and had a great experience with the Life Line Screening staff! We hope to see you again next year.
5 Stars

January 18 2020 9:06AM

I've always had a good experience with Life Line. I screened for heart disease and the results seem to be okay. I share them with my doctor. I've changed doctors and I sent the results to the new doctor so she’d get acquainted with me.

Wanda C.
San Antonio, TX
Life Line Screening
Wanda - Thanks for your review! We're glad to hear your cardiovascular screening results were good, and we hope to remain your trusted health partner in the years to come. And yes, it's absolutely always a good to share your results with your primary doctor.
5 Stars

January 18 2020 8:21AM

Life Line’s price was reasonable and the tests were things that I haven’t done before. Both my wife and I have had it done twice and I think the tests were things we hadn't had done before, either during an annual physical or anything like that. The report was nice and my personal doctor likes that report.

The first time we did it was at a recreation center. The second time was at a conference room at a golf course clubhouse. I had the aorta screening and ultra sound. My wife had the bone density screening.

I’ve recommended Life Line to both of my sons. I do recommend it to people, whether they want to hear about it or not.

Willard F.
Fort Worth, TX
Life Line Screening
Willard - Thank you for taking the time to share your positive experiences! We appreciate you trusting Life Line Screening as your preventative health partner and are truly honored that you've recommended us to your friends and family. We are proud of the range of screenings we offer and are glad you've had the chance to benefit from them. Preventative screenings are an important part of overall cardiovascular wellness, and you were exactly right to share your results with your doctor. We hope to serve you for years to come!
5 Stars

January 18 2020 3:30AM

I have had some sharp pains in my shoulder. I took screening for I heart disease, stroke and bone and the staff of Life Line Screening knew what they were doing and kept it in an orderly manner.

Brenda S.
Shreveport, LA
Life Line Screening
Thanks for the kind words, Brenda! We're more than happy to help and are glad you had a positive experience with Life Line Screening. We hope your shoulder is on the road to improvement and hope to see you again next year.
5 Stars

January 16 2020 11:28AM

I have used Life Line Screening many times before. They have an efficient process. It was fairly easy and quick. The staff talked me through the procedures when I went for kidneys, cholesterol, carotid artery, and other tests.

Brett H.
San Mateo, CA
Life Line Screening
Brett - Thank you for the review and your loyalty! We always love hearing from customers like and are so glad you've seen the value in our preventative screenings time and time again. It's so important to always have a gauge on your overall cardiovascular wellness. Hope to see you again soon!
5 Stars

January 16 2020 2:21AM

The literature that came with the application for the Life Line Screening really got me interested. Though we had to wait 30 minutes before it was my turn, it was done very professionally. The results came okay except for one. I’m feeling healthy anyways. Screening is an extra thing to do to protect yourself.

Mr. G.
West Palm Beach, FL
Life Line Screening
Mr. Garofalo - Thanks for the feedback! We're glad you had a good experience and apologize for the longer-than-expected wait. We always strive to provide a smooth and efficient check-in and screening process -occasionally demand can spike and cause wait times to temporarily increase, but we limit this as much as possible. Thanks for trusting Life Line Screening as a partner in your preventative health and we hope to see you again next year!
5 Stars

January 15 2020 6:08AM

Life Line Screening has given me peace of mind knowing that I am staying on top of my health because I know that there are things like aneurysms, stroke, and heart disease run in my family. Those are all things that unless I have something happen, my doctors aren't gonna check me for. Life Line’s staff was very professional. She just explained what she was doing.

Brenda F.
Columbus, OH
Life Line Screening
Thanks for your review, Brenda! We're glad you've taken charge of your preventative cardiovascular wellness and are honored to be your trusted partner. You can never be too careful with your health, and we always aim to provide the best and most seamless experience for each customer. We appreciate you and hope to see you again next year!
5 Stars

January 12 2020 1:44AM

I got a notice that Life Line was going to be in the area and I was making sure everything was in good working order. The screening was thorough and it pretty much confirmed that I didn't have any issues to be concerned about. No heart or circulatory issues of any kind.

The staff was great but I guess it would have been nice to have a better explanation of what each of the tests was for, in order to be able to make a decision about whether which ones I wanted and which ones I maybe didn't need.

Brian C.
North Port, FL
Life Line Screening
Thanks for the review, Brian! We're happy to hear about your results and glad that you had a positive experience. That's excellent feedback about the screening explanations, and we'll be sure to pass your message along to the appropriate team members so the information is communicated better next time. We hope to see you again next year!
5 Stars

December 13 2019 6:25AM

Life Line is the one that comes to mind for preventative screening. We get the mailings and it had been a year or two since I had done it, so it was just time.

I had no problem with the people. But they were so far behind for about one hour. However I have a friend who had a really bad experience. They rushed her through all these tests, she was done in 20 minutes.

I had an A1c done and my result was a 5.7. And six weeks later was my physical and they ran one at the clinic and it was a 6. And I guess I have found that in the past that if you do a test that has been done, it's always higher at the clinic, so I like the Life Line one better. I was satisfied with the tests that were done.

Judy T.
Brooklyn Park, MN
Life Line Screening
Thanks so much for the feedback, Judy. Occasionally the demand for screening can exceed availability, so we regret that you had to wait a bit longer on that particular day. We always strive to serve each person the best we can to ensure the best possible experience. We're glad you were satisfied overall with Life Line Screening and hope to see you again next year!
5 Stars

December 02 2019 8:27AM

My husband and I both had screening a couple of years ago or so, and a couple of the test results was borderline, where we needed to get some further screening or attention. And so, we thought it'd just be good to kind check those levels out again.

Life Line is in our city and they were easily contacted, and it was good. I don't think there are any other ones that we saw that came to North Platte. The screening techs were quiet, and precise, and kind.

Virginia O.
Grand Island, NE
Life Line Screening
Thanks for the review, Virginia! We're proud to offer convenient screening services for our customers in many cities and towns across the country, and we're so glad you had a positive experience. We always aim to offer the best possible customer service, so it's great to know that you were treated so well by the whole team! Hope to see you again next year.
5 Stars

December 02 2019 8:09AM

I did some screening because my insurance company offered that kind of stuff. And I get a regular check-up every year, but they don't do that like the heart check-up.

Life Line’s tech explained what they were about to do, and they were really efficient and fast. I did the heart screening and where they check the blood flow and they did the sonogram on the aortic heart. The results came really quick and there was no bad news.

Virginia P.
Pasadena, CA
Life Line Screening
Thanks, Virginia! We appreciate the time you spent to share your feedback. We're glad to hear we were able to provide a smooth, positive experience and that Life Line Screening was a helpful piece in your personal health assessment.
5 Stars

December 01 2019 12:09PM

I have gotten quite a few preventative screenings done through Lifeline. My doctor always told me that if I feel that I want anything, to get it because he could not do the same thing for the price that I have to pay.

But I was not at all happy the day that I was at the one in Richmond. It was cold in there. They don't turn the heat on. You couldn't take your coat off. The people were all congested. Their screening techs always been very nice though. And the doctor always seems to be happy with the results.

Virginia O.
Rockford, IL
Life Line Screening
Thanks for your feedback, Virginia! We're proud to offer thorough, affordable, and convenient screening services for every customer, and we're so glad you were able to take advantage. We are genuinely sorry about the temperature in the facility the day you screened -- as you know, we screen at various locations around the country and do not always have control of the buildings themselves, so we apologize that were weren't able to make it warmer. We're happy that you were treated well by the Life Line Screening team and that your doctor found the results valuable!
5 Stars

November 30 2019 5:07AM

Life Line’s offer sounded pretty good. When I made the appointment, it was pretty good and easy. When I got there, I waited for two minutes. Then, I got called and I stopped at each station, and everything went quite well. All the stations were separated, and they performed whatever service they provided. It was good. I liked my screening. It was a cloudy day outside that day, but when I got inside, it was sunshine.

Vincent B.
Chicago, IL
Life Line Screening
Thank you, Vincent! We're happy to hear you had a positive experience with Life Line Screening and that your results were good. We're proud to offer our thorough and convenient preventative cardiovascular screenings and are glad you were able to take advantage. We'll look forward to seeing you again next year!
5 Stars

November 30 2019 4:54AM

My tests from Life Line Screening made me feel more reassured. I try to take care of myself and I thought, "Well, I'm just gonna go do this and see if there's something I should be doing differently."

Wanda W.
Lexington-Fayette, KY
Life Line Screening
Wanda - We're glad you've taken charge of your preventative cardiovascular wellness! You can never be too careful with your health, and we always aim to provide the best and most seamless experience for each customer. Thanks so much for the review.
4 Stars

November 07 2019 12:56PM

Patients with Medicare should be aware that the wellness visit with a counselor counts as an annual checkup for Medicare. That means that if you do the wellness visit, which involves sitting at a desk and talking to a counselor about lifestyle changes and mental health assessment you can't get an actual checkup and blood tests from a medical doctor for a year afterward or Medicare won't pay.

I found this out the hard way and had to pay for my annual checkup with a doctor. Don't let Lifeline convince you to take the "free health assessment", yes it is free but it counts as a medical checkup even though no doctor physically examines you or orders blood work.

Warren B.
Lodi, CA
5 Stars

October 30 2019 12:47PM

I get Life Line Screening almost every year to see if there’s any blockages or Aneurysm or anything.

Wilzetta B.
St. Louis, MO
Life Line Screening
We're honored to serve you, Wilzetta! We greatly appreciate your business and look forward to screening you for years to come. Thanks so much for the review.
5 Stars

October 30 2019 10:10AM

Our supplemental insurance recommended Life Line.
This was the second time we had screening with them. We had at done it a year before but the first time was a little smoother. This time there wasn’t enough staff.

But overall, it was good information. They alerted my husband to a condition he had that he didn’t know about so, that we appreciate going to these because, for one, our insurance covers it. And that we had found out about a condition that we had that we didn’t know about

Vickie S.
Kenosha, WI
Life Line Screening
Thanks for the review, Vickie. That is exactly why we do what we do - we're glad Life Line Screening was able to alert your husband about a condition he knew nothing about prior to the screening. Of course, clean results with no issues is the outcome we always hope for with every customer, but it's so important to know everything you can about your cardiovascular wellness so you can take proactive steps to address anything wrong. We're proud to be your partner and look forward to seeing you again next year.
5 Stars

October 28 2019 7:36AM

I had specialty checks and I took the lab resuts from Life Line and compare them with the lab results I get from my doctor and then we discuss them to see if anything has changed or if anything disagrees. And they're not the same. I get some results from one that I don't get from the other, so I just get a broader view. Things change by what day you do it, too, but it still gives me a good overview. My doctor believes Life Line’s results and I believe them.

Bill B.
Phoenix, AZ
Life Line Screening
Thanks for your feedback, Bill. We are proud of the accuracy of our screenings and glad you were able to take advantage of them. We can't speak to any results you may have received from outside tests, but it's always a great idea to have up-to-date information on your cardiovascular wellness. Hope to see you again next year!
5 Stars

October 27 2019 8:11AM

I got screening done to look if there is something our family doctor missed. I’ve done it a number of times when I lived in Charlotte, North Carolina. The screenings that I had done in Charlotte were a little better and was done more precisely and less hurried than I got here in Greenville.

William A.
Greenville, NC
Life Line Screening
Thanks for sharing your feedback, William. It's a great idea to get screened and also work with your primary physician -- you don't want to take any chances when it comes to your cardiovascular health. Our screening process should be consistent regardless of location, but certain variables like wait times can vary based on demand. We hope to see you next year!
5 Stars

October 27 2019 8:08AM

I have always wanted to take a proactive preventative approach for my health. My primary care doctor would not make the kind of appointments for the service used at Life Line offers so that's why I went and one of the things that I liked about it was when you get the results, you can take them to your doctor.

The screening tech is not as good as the people who do the exams. The tech was knowledgeable, but the process was slow. I think a better computer set up of a program so that when you use it and your name and everything come up, everything would be there. But I've been really pleased with my results for cancer, bone, joint, and gynecologist screening and I have to take it to my doctor. Overall I have been very pleased with my experience.

Velma S.
Greensboro, NC
Life Line Screening
Thanks for the feedback, Velma! We're glad Life Line Screening was able to offer the screening services you needed, and that you were pleased with the results. We regret the slower than usual process on the day you screened -- wait times can vary based on demand, so just know that it isn't always the case. Hope to see you again next year!
5 Stars

October 27 2019 7:19AM

People at Life Line were very nice. I was worried about my health and Lifeline was close and had good prices. They did my screening and it was very professional. They worked pretty fast. I feel more relaxed now.

Ulrike S.
Port St. Lucie, FL
Life Line Screening
Thank you, Ulrike! We're proud to offer thorough, affordable, and convenient screening services for every customer, and we're so glad you had a positive experience and that the results helped put you at ease.
5 Stars

October 26 2019 6:18AM

Life Line Screening is convenient and I like its price. The last time, I had one screening but prior to that time, I had multiple. And the results seem to be pretty good.

However there was a pretty long wait despite the fact that I had an appointment. I waited over an hour. If there’s any way they can narrow that window, that would be really helpful and help people plan their time better.

Tracey A.
Belleville, IL
Life Line Screening
Tracey - Thank you for the review and for trusting us with your business! Wait times can vary based on demand, unfortunately, and we regret that you had a longer than usual wait on that particular day. We hope you'll give it another go and realize that's not always the case! An hour-plus wait is certainly not the norm.
5 Stars

October 25 2019 1:02AM

I’m getting older and Life Line Screening was convenient and they called me that they were having something in my area. I understood everything their techs were saying. Everything was addressed, all my questions were answered.

Willie J.
Greenville, NC
Life Line Screening
Thanks, Willie! We appreciate you sharing your feedback. We’re happy to hear we were able to provide a smooth, positive experience and that Life Line Screening was a helpful piece in your personal health assessment.
5 Stars

October 21 2019 3:36AM

I've been maintaining my cholesterol and my blood pressure, and everything. I've lost a lot of weight since over the past three years and the good thing is I was taking a blood pressure pill. I found my blood pressure a little low, so I have to have a little sodium to keep it going, but I'd rather afford to do lower rather than higher.

My doctor had told me that I had atherosclerosis of the aorta, but they weren’t able to give me any other tests. I had been seeing Life Line Screening and I just wanted to know how much calcification that I had. I found out that it was very, very mild and so, I just changed my diet and trying to eat healthy and trying to live longer.

I have been talking to people on and I'm sharing with some of the members in my congregation that they need to go get that Life Line Screening because that tells if you have clogged arteries. Also I'm trying to get my husband to do it 'cause he's a little overweight. But he's got healthy blood pressure and cholesterol. He was borderline diabetic years ago, but he's pretty much healthy. He has sciatic pain but he doesn't wanna know if something's with his body.

I felt very comfortable during the screening.
I'm gonna keep Life Line because I wanna know how my progress and make sure that it hasn't gone from mild to worse, or anything like that. The only thing that I shouldn't have had to pay for and that was the cholesterol test because I get that at Kaiser. I think I paid around 250 for all tests and my last payment is gonna be due in February and I have to call so I can cancel. I'm a VIP member and they l will continue to take payments out of my check.

Wilma C.
Sacramento, CA
Life Line Screening
Thank you, Wilma! We're happy that Life Line Screening has been able to help you in your cardiovascular wellness journey, and we appreciate you bring our services to the attention of those close to you. We're honored to be your trusted health partner and hope to see you again next year -- and hope to see your husband as well!
5 Stars

October 21 2019 1:17AM

The people at Life Line was nice. Everybody did what they’re supposed to do.

Twila G.
Jonesboro, AR
Life Line Screening
Thanks for the review, Twila! We're pleased to know that you were treated well by the Life Line Screening staff and hope to have the privilege of serving you again!
5 Stars

October 20 2019 11:09AM

I get preventative screening all the time. I’m a metal worker. How do I know if the results from Life Line are accurate or not? If they’re accurate, then it’s a pretty good deal.

Tony C.
Bowling Green, KY
Life Line Screening
Thanks for the review, Tony. We take great care in ensuring the accuracy of our screenings, and everything is handled by board-certified physicians. We're proud to offer affordable screenings for every customer and are glad you were able to take advantage. Hope to see you again next year!
5 Stars

October 20 2019 10:15AM

I’ve been screening with Life Line every other year for years. The results were excellent. I found out a couple of things about my medical condition that I didn’t know about.And we’ll be going to them every other year probably for the rest of our life.

Willis F.
Syracuse, NY
Life Line Screening
Thanks for the review, Willis! We're glad your results were good and that they provided helpful insight into your cardiovascular wellness, and we're thrilled to hear that you're trusting Life Line Screening to help you moving forward. We're excited to see you again next year!
5 Stars

October 20 2019 1:20AM

I've had screening with Life Line done several times. I got the basic package deal for the heart disease and I’m satisfied with the results. I'm diabetic, so I keep checking on everything as well.

Tony G.
Asheville, NC
Life Line Screening
Thanks for the review, Tony! We are happy to help and are glad you had a positive experience. Thanks for being a loyal customer and we look forward to serving you for years to come!
5 Stars

October 18 2019 11:22AM

My mom has used Life Line Screening a few times, and with my age I decided to go get multiple screenings done. The service was quick and everybody was nice, and they did what they had to do.

Tracy L.
Baton Rouge, LA
Life Line Screening
Thanks, Tracy! We greatly appreciate the kind words and are happy to be your preventative health partner. It's always an excellent idea to be proactive when it comes to your cardiovascular wellness. Hope to see you again next year!
5 Stars

September 10 2019 4:10AM

I decided to get preventive screening since it is another choice to look over my own health. Life Line seemed good when I read about them. Their staff were all good, professional. The results from them are helpful 'cause I can take them to my own doctor and then we can have a discussion.

Toni T.
Fort Collins, CO
Life Line Screening
Toni, We're so glad that you chose Life Line Screening as part of your preventative cardiovascular screening needs. We take pride in our staff offering a professional and pleasing customer experience for every customer. Thanks for sharing your positive experience and we hope to see you again next year.
1 Star

September 03 2019 9:03PM

I called to see how much I still owed for a screening a yr. ago. I was told I had a $19.95 cr. toward my next screening. I said I didn't want another screening and want a refund of my credit! I was told I can't have a refund but can apply it toward my next screening.

I was NOT told a yr. ago that I would be paying for a membership for the rest of my life and I cancelled it! Today I called my credit card co. and have been billed ANOTHER $19.95!!!! And the credit does not appear! I want the new charge removed NOW!!!! And I want my credit refunded! And I want this so called membership CANCELLED!!!

Joyce K.
Meadville, PA
Life Line Screening
Joyce, I'm so sorry to hear about your bad experience. When our customers are unhappy, we're unhappy... Let us make it up to you! We will be in touch with resolution options
5 Stars

August 18 2019 6:10AM

The people who were doing the tests at Life Line Screening were very good and everybody was pretty good at explaining things. They did the bone density and other tests. They were in-line and reasonable.

Tona E.
Brooklyn Park, MN
Life Line Screening
Great feedback, Tona! We genuinely appreciate it and we're glad to hear that you're happy with the services provided by Life Line Screening!
5 Stars

August 17 2019 5:40AM

I’m a disabled veteran. I got hurt in Iraq and I was having all kinds of issues and to get an appointment with the VA, sometimes to get stuff done, it’s taking time. I read what people wrote about Life Line. It cost me $129 for everything, and then I started getting a free one because I pay $19 at the end of the month or something every month and I get something done for free. But I haven’t received anything in the e-mail. The check-in with them was a little bit slow, but there was a lot of people. The people were great. And I forgot my glasses and this lady loaned me her Cheaters. “I must be somebody special,” I said. Everybody you talked to, they were polite, very professional. I got two nurses in my family and they told me I’ve gotten better. I’m just happy with them.

Tommy C.
Tucson, AZ
Life Line Screening
We appreciate your feedback, Tommy! Life Line Screening's goal is to provide the best cardiovascular screening service for our customers!
5 Stars

August 13 2019 7:45AM

The results from Life Line Screening were good. Even my doctor had heard good things about them. I decided to have preventive screening done due to my family history. Life Line did my arteries and my neck and everything was normal.

I was reassured.

Todd H.
Virginia Beach, VA
Life Line Screening
Todd, We love hearing stories like yours that affirm that our services provide peace of mind for individuals like yourself. Be assured that at Life Line Screening our goal is that individual from age 45+ have access to affordable, and accurate cardiovascular screening services. Thanks for your comments!
5 Stars

August 08 2019 3:01AM

My first time with Life Line Screening was good. I didn’t have anything to complain about. The test was quick and easy and the atmosphere was pretty good. The price was also fair. I just suggest that they use the manual blood pressure instead of the automatic because I am in the health field and I know for some people, that the automatic will run higher on some people. You get a more consistent blood pressure off of the manual. Still, I would recommend it and I plan on going through again later on in the future to see where I’m at health-wise.

Todd H.
Omaha, NE
Life Line Screening
Todd, We're delighted to read your feedback and will pass along your suggestion to our field team supervisor. Thank you for taking time to share your positive experience. Life Line Screening's mission is to provide the best screening cardiovascular screening service at affordable prices. We greatly appreciate your business!
5 Stars

August 08 2019 1:25AM

We needed to be certain about my health and I was very satisfied with the results from Life Line Screening. I wanted to check the blockage on my neck and they put a thing in my heart also. The screening techs were very nice and everything was good and easy.

Yolonda L.
Laredo, TX
Life Line Screening
Yolanda, Thank you for taking the time to share your positive experience with others. The technicians at Life Line Screening strive to treat everyone with the utmost respect and professionalism and we were so glad to hear that your results were positive!
5 Stars

August 07 2019 11:34AM

I had quick tests including heart, cancer, bone and joints with Life Line Screening. It’s always good to know what’s happening.

Zdzislaw W.
Boston, MA
Life Line Screening
We appreciate your feedback, Zdzislaw! Life Line Screening strives to provide the best cardiovascular screening service for all our customers! Thank you for your business.
1 Star

July 21 2019 1:40PM

I signed up for a screening and was paying for it $19.95 a month. Here it is a year later and they are still billing me and taking it off my card every month! I'm trying to get it to stop. No success yet.

Cynthia C.
Athens, TX
Life Line Screening
Cynthia, I apologize that you're having a problem canceling your Wellness Gold subscription. Please contact our help center, which should be able to help you with your billing problem. Thank you for letting us know about this issue.
1 Star

July 17 2019 7:51PM

I do not plan to ever go back to Life Line Screening for any screening in the future. I signed up and paid for 4 tests to be done. When I arrived, I was asked for my Medicare card and apparently signed up for a wellness exam. I thought I was just signing paperwork for the tests I signed up for. No verbal mention was made to me about an an additional charge for a wellness visit. I went through the wellness exam which seemed frivolous to me.

The nurse practitioner said she wasn't sure why I was there. I left the screening thinking everything was okay. Within 30 days I received a bill from Life Line Screening for a co-pay on the wellness exam which was much higher than my own doctor for a physical because the doctor from Life Line Screening was outside my network.

My wife has called and tried to negotiate with them and got a 20% concession on the co-pay but that is all. She has spent so much time, effort and frustration that we have decided to pay the discounted co-pay just to make it go away. In addition, I cannot go to my physician for my yearly physical this year which would normally be covered by my Insurer.

I do not plan to go back to Life Line Screening and don't recommend it to others. BUYER BEWARE!

Michael L.
Columbus, OH
Life Line Screening
Michael, Your feedback is valuable to us and we will use it to improve our services. Someone from our billing department will be reaching out with a resolution.
1 Star

June 14 2019 11:26PM

Over three hour wait time for everyone in the room. Prepaid, so you don't walk out. Not recommended unless you want to waste a day fasting. Staff could not give an explanation why the lengthy delay.

Steve M.
Edmond, OK
Life Line Screening
Steve, I apologize for your long delay. Our growing demand has placed a definite strain on our ability to effectively keep up with the growth in key zip codes. We will definitely pass along your feedback to our operations team so we can staff appropriately in these key areas. We do hope you'll give us another chance and we are grateful for your honest feedback.
1 Star

May 10 2019 1:34PM

A total rip-off! Impossible to contact customer service! They list a price but end up charging a lot more. Don't join their membership unless you really want to get screwed bad. After canceling they sent me a bill for $187.00 after they already deducted $100's from my credit card. They inflate all their charges, make it hard for a customer to cancel, don't give what they advertise. BEWARE!! of this Company!!!!

Michael M.
Tamp, FL
Life Line Screening
Michael, Thank you for providing feedback about your unpleasant experience ! We appreciate the opportunity to improve our experience and will use your input to make changes.
2 Stars

April 04 2019 12:51AM

I had no issues with the tests, personnel, or anything about the exams or results itself. My complaint is with the price. It is advertised at $149, but by the time I was done, it was over $300. When making the appointment, it was an additional amount of money, and THEN an additional amount due upon the arrival for your test. I have requested an explanation for the price being different than advertised, but have never gotten one. I didn’t even participate in one of the tests. A bit of a scam in my opinion.

Helen L.
Nevada, MO
Life Line Screening
Helen, Your feedback is valuable to us and we will use it to improve our products and services. Someone from our Customer Care team will be reaching out with a resolution.
5 Stars

March 20 2019 8:26PM

I appreciate the appointment reminders by mail and by phone. Just as expected, I arrived on time and Will was ready to check me in. I no longer had finished completing my questionnaire when I was called back for the testing. It was amazingly low stress and the professionals were very friendly and efficient. I had a great experience knowing I was doing my best to stay on top of my wellness. This was my second screening and I will definitely reschedule again in the future.

ZoeLinda and G.
Nacogdoches, TX
Life Line Screening
ZoeLinda, We're so glad that your experience with Life Line Screening as a pleasant one. We hope to see you again, next year !